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Flow: Send Emails Using Your Sender Email Address

Published On: January 31, 2026
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Created By: Trident Spark Team

Flow: Send Emails Using Your Sender Email Address

Discover the Update: Real-World Impact in Plain English

Great news for Shopify merchants! The Shopify Flow update now allows your store’s emails to come directly from your designated sender email address instead of the generic “flow@shopify.com”. Imagine you own an online boutique; previously, your custom emails would reach customers from an impersonal email address, making them look less authentic. Now, your emails can enhance brand recognition and trust, reaching customers directly from your boutique’s email address. This simple yet powerful change ensures better representation of your brand’s voice.

Let’s Talk on the Tech Side

For the tech enthusiasts, this update impacts the Send internal email action within Shopify Flow. Previously, the emails triggered by this action were sent from Shopify’s email server, using a generic email address. Now, as part of the update, your store’s configured sender email appears in the From field, enhancing the authenticity of communications.
To implement this change, ensure your sender email is configured correctly by navigating to Settings > Notifications in your Shopify admin. If you’re using a third-party domain, authentication is crucial to avoiding spam filters. Here’s a quick code example:

/* Configuration of sender email for Shopify Flow */
if (emailDomain === 'third-party') {
authenticateSenderEmail(); // Ensures domain authentication
}

Business Growth Unleashed: What This Means for Merchants

This update represents a significant step forward in aligning your communication strategies with your branding. By ensuring emails emanate directly from your branded domain, you bolster customer trust and potentially improve engagement rates. For merchants, this means that every piece of communication reinforces brand identity, providing a consistent and personalized customer experience. When customers receive emails directly from your brand, they are more likely to open them, enhancing the effectiveness of your email marketing strategies. Ultimately, this encourages repeat business, drives traffic, and increases sales by ensuring customers are consistently reminded of your brand.

Trident Spark: Your Trusted Shopify Innovation Partner

At Trident Spark, we pride ourselves on staying ahead of digital trends to better serve our clients. As Shopify development experts, we ensure that your e-commerce platform is not only up-to-date with the latest innovations but also optimized for growth. Our team of seasoned developers and SEO specialists is dedicated to improving your business success through tailored Shopify solutions, including custom app development and digital strategy enhancements. We understand the intricacies of Shopify and are here to guide you through each step of the process.

Connect with Trident Spark Today!

Is your Shopify store ready for the next level of growth? Let Trident Spark help you leverage the latest Shopify features to enhance your e-commerce experience. Reach out to us today to explore how our customized Shopify solutions can simultaneously meet your technical needs and business goals. Our team is eager to engage with you for your store’s upgrades and developments.